Access further funds from your drawdown lifetime mortgage


If you chose to release your funds as part of a drawdown facility, you may still have money left to access. After receiving your initial lump sum, you can withdraw the remainder of your release in smaller withdrawals as and when needed, subject to minimum amounts. 

You may wish to speak with your equity release adviser first before contacting us to see if using your drawdown facility is the right choice for you at this time, or if you’re unsure about your options.

If you still have funds available and wish to drawdown some or all of the facility, please follow the instructions below.

How to make a drawdown withdrawal

When it comes to requesting a withdrawal from your drawdown lifetime mortgage, simply get in touch with a member of our customer service team by emailing [email protected] or calling 0800 188 4815. We’ll then be in touch to confirm your identity and if your drawdown facility is still available, we will begin the withdrawal process.

Request a withdrawal

Drawdowns are not guaranteed. For example, if the drawdown facility is no longer available on your plan or it is now empty, you’ll no longer be able to access further funds unless you choose to apply and are eligible for a further advance.

Please note that by withdrawing from your drawdown, these additional funds will be subject to the prevailing interest rate at that time. To see if additional charges may apply, please refer to your tariff of charges documents found in your offer pack.

Requesting a drawdown on behalf of someone else

Only someone with a Lasting Power of Attorney can make withdrawals on behalf of someone else and we’ll need to verify their identity before the funds can be released. If you’re looking to request a withdrawal on behalf of someone else, please get in touch with a member of our customer services team by emailing [email protected].

Request a withdrawal on behalf of someone else

If your drawdown facility is now empty, you’ll no longer be able to access further funds unless you choose to apply and are eligible for a further advance.

Requesting a further advance

After taking out your lifetime mortgage, you may have the option to take a further advance. This could allow you to access further funds and increase your lifetime mortgage loan, if the following applies:

  • You didn’t take the maximum loan amount available to you
  • You did take the maximum loan amount; however, your property has increased in value since taking out your lifetime mortgage

Before making a decision, you must first seek qualified equity release advice to ensure it’s right for you. You can do this by speaking with your equity release adviser, who’ll then apply for a further advance on your behalf.

Any fees involved for your further advance will be declared in the tariff of charges document found in your offer pack, of which your adviser will also be aware and will discuss these with you.

If you’re eligible for a further advance and this option is best suited to your circumstances, your adviser will make a request on your behalf and help you complete and submit an application form. After receiving your application form, our team will begin processing your request. 

Please note that taking out a further advance will affect your total cost of borrowing, and if interest rates have changed since taking out your lifetime mortgage, any further advance funds will be subject to the prevailling interest rate at that time.

Still have questions? 


If you still have questions, we’ll be happy to help. Call 0800 188 4815 to speak with our customer support team.